Designs and measurements may seem slightly different than the ones shown in the website, due to slight tweaks or improvements, as well as the handmade nature of the items. Colors may look different in person due to screen monitor variations.
As Inkmaginarium's designs are handmade-on-demand to ensure quality and the customizable nature of some products, please allow 1-3 days for production and 1-2 working days for local normal mail. If you need your item(s) urgently, feel free to drop us a special request along with your order and we will work something out.
Standard regular mail usually varies with destination. Shipping can take anywhere from 7 to 16 days. Please allow additional 1-3 days for production of pieces. Likewise, if you need your item(s) urgently, drop us a special request along with your order and we will work something out. Any customs fees, taxes, tariffs, duties, etc. that may be incurred at the time of delivery would be at the discretion of your country's tax regulations. Inkmaginarium will not be responsible for those charges. For any additional information refer to your local customs agency.
REFUNDS & EXCHANGES
Items sold are not refundable and we are not liable for any loss or damage of items once they are mailed out, hence we strongly recommend our customers to opt for registered articles at an additional small fee of USD 2.00. Items are usually checked and bubble wrapped before sending out.
However, we understand that there are always unforseen situations. In the unlikely case of a problem with our work, please email us as detailed as possible your description and preferably pictures of the product(s) within 5 days* after expected date of receiving your parcel. We always believe in working together to resolve any problem.
Every purchased item comes bubblewrapped in a nice organza bag with small wrapping details.